Frequently asked questions.
Everything you need to know about renting, booking and hosting on Prime Reach.
You need to be at least 21 years old, have a valid driver’s license and your own auto insurance, and a payment card. No background check or driving-record check.
Bring your own insurance: renters use their own personal auto insurance for the trip.
Yes — a $100 security deposit (100% refundable) is charged at checkout and refunded once the car is returned and the trip is completed (it reaches your account in 3–5 business days).
The car comes with a half tank — return it with at least a half tank.
A late return fee of $150 applies.
Tolls, parking tickets and towing during the trip are paid by the renter.
Cancellation is free up to 24 hours before pickup. Refunds reach your account in 3–5 business days.
Yes, one-way rentals are available on most vehicles in participating cities. Fees may apply depending on distance.
List your vehicle, set your availability and price, and we handle bookings, verification and payouts.
